Frequently Asked Questions
Everything you need to know about shopping with OVERKILL.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days. Shipping costs are calculated at checkout based on your location and package weight.
What is your return policy for limited edition releases?
We offer a 14-day return window for most items. However, limited edition releases and raffle wins are final sale and cannot be returned unless they arrive damaged or defective.
Are all products sold on OVERKILL authentic?
Yes, we guarantee that 100% of our products are authentic and sourced directly from the brands or authorized distributors. Every item undergoes a quality check before shipment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options in select regions.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.
What should I do if my size is out of stock?
We recommend signing up for our newsletter or using the 'Notify Me' feature on the product page. We provide regular restock updates for our core collection items.